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Fight or Flight? Consider the Best Response to Physical Attack

Posted on Sep 11th, 2009

Image for Fight or Flight? Consider the Best Response to Physical Attack Article #8: REALTOR® Safety: Knowledge Awareness Empowerment

If you were to find yourself alone in a property with a client who indicated they wanted to harm you or rob you, what would you do? Would you put up a fight or try to escape?

It isn’t pleasant to think about, but it’s important to know the facts. Experts agree that when escape is an option, that is the route you should take. Remember, your primary goal in any incident is to escape from the danger and call for help.

When faced with menacing behavior, you should first try to find a discreet way of removing yourself from the situation. Try to avoid triggering the emotion a predator might use to justify an attack. For example, you can say that you need to step outside to make a phone call and then don’t come back inside.

If an attack does occur, trust yourself and stay as calm as possible. Think rationally and evaluate your options. There is no single right way to respond to a confrontation, because each situation is different. Your response should depend on the circumstances: the location of the attack, your personal resources, the characteristics of your assailant and the presence of weapons. There are many strategies that are effective, but you must rely on your own judgment to choose the best one.

No resistance: Not resisting can be the proper choice in a given situation. An attacker with a gun or a knife may put you in a situation where you think it is safer to do what he or she says. If someone tries to rob you, give up your property, not your life.

Stalling for time: Appear to go along with the attacker. This might give you time to assess the situation. When his guard is down, try to escape.

Distraction and then flight: Obviously you should try to get away, but whether you can depends on many things, including your shoes and clothing, physical stamina, the terrain and your proximity to your attacker.

Verbal assertiveness: If someone is coming toward you, hold out your hands in front of you and yell “Stop!” or “Stay back!” Criminals have been known to leave a victim alone if he or she yelled or showed that he or she was not afraid to fight back.

Physical resistance: If you decide to respond physically, remember that your first response should be to flee the area or the home. Act quickly and decisively to throw the attacker off guard while you get away. Your personal safety is your first priority. Property can be replaced, but the value of your life and health is beyond measure. Also, you should familiarize yourself with your state’s laws concerning self-defense, including the issue of what is proper or improper use of force to defend yourself during an attack.

Observation: Be sure to make an effort to get an accurate description of your attacker. Even the smallest details may give authorities a clue to finding the suspect.

(Sources: Washington Real Estate Safety Council)


Visit NAR’s REALTOR® Safety Web site at www.REALTOR.org/Safety


This article is part of the NATIONAL ASSOCIATION OF REALTORS®’ 2009-2010 REALTOR® Safety Resources Kit.


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Comments (2)


Steve Murtha wrote:
Wise words from Linda DeVlieg! It's not just anxious neophyte Realtors, but veterans alike....who are all too anxious to rush out to a property and meet a total stranger and invite a situation that they may never return from. If you've been in the business for the last ten years in these parts, the tragic murder of our own Garland Taylor, who responded to a sign call in North Albuquerque Acres---should make everyone stop in their tracks before showing any property without some proper pre-qualifying up front! A former qualifying broker of mine, Tony Ferrell, suggested that every agent have a sign near his phone in the office, with "CITO" written on it...an acronym for, "When CAN you COME In THE OFFICE?"...to remind oneself that if a prospect/suspect is a legitimate buyer, they won't be averse to meeting you where you conduct business. Think about it....if they won't come to your office---do you really want to do business with them? Do lawyers and CPA's rush out to strange locations to meet potential clients they've never met? I don't know one who does, and neither should you/we.
Regarding Open Houses, if you feel like you should host them and/or feel the circumstances of the property could put you in a compromising position....get a partner involved. Invite one of the newer agents in your office to accompany you, and let them learn from you how to conduct and host a successful Open House. Two agents will certainly slow down all, but the most rabid scofflaws and scum of society....so buddy-up, if you must.

on Sep 30, 2009 at 8:02 am

Linda DeVlieg wrote:
My first open house, my first week of real estate - I remembered what my first QB told me (Thank you Jim Salazar)....if you feel uncomfortable, go outside and carry your cell phone with you...do not go back into the house.

First customer that walked in the door, I had a 'funny feeling' about. I walked out to the porch telling him that I had to make a call - he started yelling to me to 'come in the house and show me how the jet tub works'...not so much.

Don't jump and run to show a house on a call...do some qualification of the caller. A legit prospect won't even question why you are asking.

I plain just don't do open houses. That's my decision from a long time ago. I wouldn't put up a sign in front of my own house inviting people to 'drop by' unless I knew them, why would I want to do it on a home that isn't mine?

We need to start acting mroe like professionals and less like door openers.

on Sep 15, 2009 at 9:19 am

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