Speaker Series - Breakthrough Customer Service with Technology
6 CE (Training)
The customer is demanding a more user-friendly experience. And, rather than be overwhelmed with all of the technology options we will help you select the best technology that saves both you and the customer time. In this session, we will share the latest trends you need to be aware of so you can increase your sales, productivity, and cooperate better with other agents.
Participants will be able to:
- Extract the best customer data in order to customize your conversations.
- Replace prescriptive sales presentations with real-time diagnostic interviews that solve problems.
- Choose the most effective and efficient tools to increase your productivity.
Organizations bring in Doug Devitre when they want to dramatically improve marketing, productivity, and sales performance with the latest technology. He is changing the way consultants consult, coaches coach, and trainers train professionals with his creative approach to using technology focused on business outcomes. The University of Missouri-Columbia Business School Entrepreneur of the Year, National Association of Realtors Business Specialties Hall of Fame Educator, and Certified Speaking Professional of the National Speakers Association brings a power-packed, innovative punch to managing organizational change outlined in his latest book Screen to Screen Selling: How to Increase Sales, Productivity, and the Customer Experience with the Latest Technology published by McGraw Hill October 2015, soon to be translated in Japanese August 2017.