How to Make Yourself Indispensable: Taking Initiative and Positively Influencing

3 CE (Training)

How to Make Yourself Indispensable: Taking Initiative and Positively Influencing

When tightening up your professionalism, it’s smart to consider more than just solid customer service skills. In fact, there’s something deeper that will lead your prospects and your clients to see you as not just professional … but as indispensable. 

Successful completion of this course will increase your ability to:

•       Take ownership of your responsibilities and results.
•       Take initiative to go above and beyond what clients and co-workers expect of you.
•       Expand your sphere of influence so you can better affect positive change.
•       Perform well under pressure when it counts, without losing your composure.
•       Adapt to changing situations by learning versatility on the spot.
•       Be a real estate professional that others want to work with.
•       Help others improve their performance through diplomatic coaching dialog.
•       Avoid being “irreplaceable”—which is to be locked into your role and unwilling to share your knowledge.

KATIE K. SNAPP

Katie Snapp is a certified leadership coach and expert in communication skills for leadership development. She has worked globally with clients such as NASA’s Johnson Space Center, General Dynamics, and Bausch & Lomb, as well as regional business including PNM, Phelps Dodge, Nusenda, Ambercare, and Lovelace Health Systems.  She also has extensive experience working with the Department of Air Force and Department of Navy, and for the US State Department at the IAEA in Vienna, Austria. She was the Culture Change Manager for the CounterAir Joint Program Office at Eglin AFB from 2000-2002 as a consultant-in-residence, serving to lead and coordinate the government-industry missile systems products and teams.

Katie has been a professional development partner with GAAR since 2014 with their staff, the GAAR and SWMLS Boards, as well as the GAAR membership.