On April 15th, 2021, the SWMLS Board of Directors approved a new policy to make it easier for SWMLS Staff to make changes to locked fields in your listings.
Listing Change Policy
1. All requests for listing changes to be completed by SWMLS Staff must be made in writing by sending an email to email@example.com by the listing broker, their administrative assistant, or their Qualifying Broker.
2. SWMLS Staff will not complete any changes that would be against SWMLS Rules, or that could be violations of the Code of Ethics or anti-trust law.
3. It is the listing broker and qualifying broker's responsibility to ensure that all necessary paperwork has been completed and signed by the seller in conjunction with these changes. While it will generally not be necessary to provide the signed paperwork, SWMLS Staff reserves the right to request this documentation at their discretion.
In the past, if a listing broker called SWMLS staff and requested a listing change to a locked field, SWMLS staff would require a written request AND documentation/seller permission for proof. In essence, the new listing change request must still be in writing but providing the documentation/seller permission WITH the request is no longer required. However, it is still the responsibility of the broker to have the documentation on file and available to provide to the SWMLS staff if it is requested.