IMPORTANT NOTICE: Member Management Software Improvements This Week

In order to serve our members better, GAAR will be undergoing a transition to a new, more robust membership management program beginning at 3 pm on Friday, September 9th and concluding September 16th.

Over the weekend, we will begin switching over to the new membership software. During the switch, your access to Flexmls and Supra will not be effected.

However, from 3 pm Friday, September 9th through Tuesday, September 13th, login to Internet Member Services (IMS) will be unavailable. This means you will be unable to access: 

  • Class registrations
  • Online billing

Open Lab on Friday, September 9th and Friday, September 16th will also be cancelled. 

During this week, Monday, September 12th through Friday, September 16th, GAAR Staff will continue with the transition.

We will remain open for business during the transition, but will only be able to offer critical or time sensitive services during this time. For more efficient service, we recommend that you email your requests or information regarding your issue to membership@gaar.com.

Please help us by deferring requests that may be able to wait as requests may not be addressed within the standard 24 to 48-hour window. We will resume new and improved member service operations on September 19th.

Transitioning to the new, more robust membership management program is the next step in modernizing the Association's technology and will help improve your online experience with GAAR.

Good Selling!!

 

Kent Cravens