Apple Users: Update eKEY App BEFORE you update to iOS 13

Apple will release a new operating system iOS 13, for iPhones and iPads on Thursday, September 19th. 

Before you update to the new Apple operating system, you will need to update your Supra eKEY app.
You may not be able to access your lock boxes if you use a previous version of the eKEY app with the iOS 13. 

Follow These Steps:

  1. Go to the App Store 
  2. Update your Supra eKEY App
  3. Update your iPhones to iOS 13

If you have questions about the process, please contact:

  • Supra Member Support:  877-699-6787
  • GAAR Supra Support:  505-842-1433, Option 2