Flexmls Security Alert: Forced Password Reset

Protect Your Flexmls Account

We want to inform you about a recent security incident affecting a limited number of Flexmls users. Our hosting team detected a coordinated attack using valid username and password combinations—likely obtained from external breaches or phishing attempts, not from within Flexmls systems.

What You Need to Know

  • No internal systems were compromised.
  • Attackers are using previously exposed login credentials (a tactic known as credential stuffing).
  • Affected accounts have been locked, and MLSs are being contacted directly.
  • Additional monitoring and security measures are being implemented.

What You Need to Do:

On __________, all Flexmls users will experience a forced password rest.
1. Access your Member Portal at gaar.com

If you have a License #:

  • Username: enter your MLS ID or MLS Login ie., abq._____ (both will be recognized)
  • Password: enter your License #
  • You will then be required to update your Password (click on UPDATE, do not press enter)

If you do not have a License #:

  • Click Forgot/Change Password link
  • Follow the directions to update your Password (click on UPDATE, do not press enter)
2. Follow the above steps on all your devices; laptop, desktop, tablet, and mobile phone.

Tips for Creating a Strong Password:

  • At least 10 characters long
  • A mix of uppercase and lowercase letters
  • Includes numbers and special characters
  • Unique to Flexmls

Avoid:

  • Reusing passwords from other websites
  • Using personally identifiable information like names or birthdates
  • Using common words like "password" or includes predictable patterns like "1234"
  • Sharing your credentials with others or storing them in insecure apps

Important Reminder:

Never share your login with others or input your credentials into third-party applications. Doing so is a violation of Flexmls Terms of Use and puts your account at risk.

Next Steps:

We’ll continue investigating and enhancing protections. Our top priority remains the security of your data and account integrity. A broader member communication will follow to reinforce good security practices.

If you have questions, please contact the FBS Support Team at support@flexmls.com or 888-525-4747.

Thank you for your continued trust and partnership.