Beware: Scammers Now Pretending to Be PNM & GAAR Staff

There’s a new scam making the rounds—and this one is aimed directly at REALTORS®.

Scammers are calling the number listed on real estate signs, pretending to be with PNM. They claim that the power will be shut off at your listing unless immediate action is taken. To make their story sound convincing, they’ll say they already tried to reach the property owner—but “got no answer”—and then they’ll read off the correct phone number for the owner.

Next, they’ll ask you for another contact number, such as a cell phone or work number. Don’t fall for it.

What to Know
  • PNM will never call asking for alternate contact information or personal details.
  • Do not share any phone numbers, financial details, or personal information over the phone.
  • If you receive a suspicious call, hang up immediately and contact PNM Customer Service directly using the number listed on your bill or on PNM.com.
What to Do if You Get One of These Calls
  1. Do not engage or provide any information.
  2. Note the caller’s number if possible  (use Forewarn)
  3. Report the incident to PNM and, if appropriate, to your brokerage so other brokers can stay alert.
Scammers are getting more creative, but awareness is your best defense. If something feels off, trust your instincts and verify before sharing any information.

New Alert: In addition to the PNM scam, there’s another scheme circulating that targets brokers directly.

In this version, scammers call claiming to be from GAAR Member Services. For example, a Broker received a call from a man who said he was with GAAR Member Services. He asked if she authorized a $600 charge to her credit card. When she said no, he asked if she’d like to decline the charge—then offered to transfer her to his “supervisor.” She hung up immediately, which was the right move.

What to Do
  • GAAR will never call members to request or verify credit card information.
  • Hang up immediately if you receive such a call.
  • Report the attempt to GAAR Member Services so staff can alert other members.
Stay Vigilant

Whether scammers pretend to be with PNM, GAAR, or another trusted organization, their goal is the same—to get your personal or financial information. The best protection is awareness, skepticism, and verification.

If in doubt, contact the organization directly using an official phone number or website—not the one provided by the caller.

New Alert: New Phishing Attempts Using Real REALTOR® Identities