Are you able to quickly assess a situation and respond effectively with a high degree of professionalism? Can you remain impartial while seeking a “win-win” for all parties? Then you have the skillset it takes to be an Ombudsman.
GAAR’s Ombuds Program is currently recruiting volunteers. This critical program is a GAAR member-benefit that provides you and the public with a confidential low-level conflict resolution service. The Ombuds service is free of charge and has successfully assisted ‘visitors’ to the program (REALTORS® or the Public) by:
- Offering a non-escalating, off-the-record resource that gives timely answers to general real estate-related questions; and
- Exploring options, approaches, and alternatives available to help visitors resolve matters without resorting to more formal channels.
An Ombuds is a REALTOR® in good standing who volunteers their time & skills for the betterment of the REALTOR® community.
While they aren’t advocates, legal counsel or judges, an Ombuds is a highly trained impartial facilitator who assists visitors in problem-solving. Instead of judging or dictating a situation, they work towards ‘win-win’ outcomes that can keep a ‘deal’ alive, re-store communication, salvage relationships and can stop minor disputes from becoming lawsuits or formal ethics complaints.
Volunteers serve on a rotating, weekly schedule for about 2 to 4 hours per assigned week and will receive comprehensive Ombuds training.
If this sounds like you, click here to complete your application.